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User guide

If there is a problem

Contact us

The Record a vaccination (RAVS) support team is available Monday to Friday, 8am to 6pm.

If you have any questions about using the maternity service in RAVS, email england.ravs@nhs.net to contact the team.

Troubleshooting tips

  • Check you’re on the latest version of your browser.
  • Clear your browser’s cache.
  • Open RAVS in a private or incognito window. You can typically do this from your browser’s tabs or menu buttons (often represented by 3 dots or bars).
  • Open RAVS in a different browser.
  • Restart your computer.